Job description
We are looking for an Engagement Specialist who will have the opportunity to work on high-profile regulatory projects and issues of public interest across Cumbria and Lancashire. You will support two key areas of the Environment Agency’s regulatory work — chemical regulation and landfill management — helping to protect communities and the environment from the impacts of pollution and waste.
You will build strong relationships with our regulatory teams, local authorities, operators, partners, and communities, ensuring open, consistent, and effective communication on often complex and sensitive issues. Working collaboratively, you will lead the development and delivery of engagement and communication plans that support our regulatory work, build public confidence, and enable informed decision-making.
Using our Working with Others approach, you will co-design engagement strategies that support compliance, innovation, and transparency across regulated industries. You’ll ensure that engagement activity is proactive, coordinated, and outcome-focused — helping reduce misunderstanding, manage reputational risk, and strengthen stakeholder relationships.
You’ll be responsible for tracking and reporting engagement outcomes, sharing learning, and ensuring best practice is embedded across the teams you support. By helping secure understanding and external support for our work, you will play a key role in maintaining trust in the Environment Agency’s regulation of chemicals and landfill.
Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to environmental incidents or provide business continuity support. This may attract an additional payment. Full training and support will be provided.
The Environment Agency is fully committed to inclusivity and flexible working. We value diversity and welcome applications from all backgrounds. Join us in a workplace where every voice is heard, and every contribution matters.
We are looking for an enthusiastic and proactive communicator with experience in stakeholder engagement and public communication. You don’t need previous experience in chemical or landfill regulation, but you should bring strong engagement, influencing, and organisational skills and be able to adapt quickly to technical subject matter.
You should be able to demonstrate that you:
- Have experience creating, organising, and delivering engagement materials, events, and communications for complex or technical projects.
- Understand and can apply the Environment Agency’s Working with Others principles.
- Are highly organised and can efficiently manage records, documents, and engagement logs, providing guidance or training to others where needed.
- Can influence and advise others to make informed engagement decisions.
- Are self-motivated and able to lead and deliver engagement planning at pace.
- Have excellent written, verbal, and interpersonal communication skills, with the confidence to work across multiple teams, operators, and communities.
You’ll have an inclusive incident management objective in your development plan. We’ll help you find a role to suit your needs. Appropriate training will be given.
Travel across Cumbria and Lancashire may be required, including visits to sites not easily accessible by public transport, so a valid driving licence and ability to travel are advantageous. Flexible working arrangements are supported.
Please read the Candidate / Additional Information Pack for information. Any queries, contact [email protected]
Applications are “blind” assessed using your answers to the competency questions.
Interviews will be held face to face in mid to late February 2026.
If you consent to being held on a reserve list, we’ll hold your details for 6 months and may offer you an alternative post.
Competency Definition: Addresses the needs of internal and external customers, provides rapid and effective responses.
Question: How do you obtain feedback from your stakeholders and customers? Please give a recent example.
Question: Please describe a time where you addressed the needs of internal and external customers.
Question: Describe a time when you have successfully persuaded a key stakeholder round to your point of view.
Question: Give an example of a time when you have had to communicate effectively with a large number of stakeholders.
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use.
