Title

Executive Assistant for Executive Director of Operations – 34274

City/Town

Various

Region

National

Vacancies

1

Salary Minimum

£34,320

Post Type

Permanent

Job ID

34274

Closing date

22 Apr 2026

Published date

24 Mar 2026

Grade

Staff Grade 4

Role type

Administration / Corporate Support

Security check

Basic Check

Attachments

Job description

The Environment Agency are fully committed to having an inclusive workforce to reflect the communities we serve. We don’t just talk about diversity; we seek it, embrace it and live it, for the benefit of our staff, our communities and our environment. As part of your comprehensive induction, you will be provided with all the equipment required for your role.

An exciting opportunity has arisen for an experienced and highly organised Executive Assistant to join the team of the Executive Director of Operations and help manage their daily business and administration.

Working with initiative and a high degree of independence, as part of the Executive Director's Office (EDO), you will aid the Executive Director to lead the work that Operations does with Environment Agency colleagues, Defra, Government, and partners to create better places for people and wildlife.

Working closely with others in the EDO, the wider Leadership Team’s executive offices, colleagues from across the organisation, and external partners, you will:

• Manage the Executive Director’s busy diary and mailbox to triage and distribute accordingly
• Co-ordinate the Executive Director’s travel, annual leave, expenses
• Manage the shared inbox and be the initial contact for the Office with the ability to action, commission requests or assign them independently to others
• Handle and oversee all line manager and administrative tasks of the wider leadership team (expenses, leave, other approvals, etc.)
• Work closely with the team to update the Executive Director on their day-to-day activities and priorities
• Provide support with leadership meetings and note taking/minuting.

You will have the opportunity to join the Executive Director in some internal and external engagement opportunities and to pursue your own personal development goals within the wide-ranging work of the team.


The Team:
The Operations Executive Office is a small, supportive team that works together to deliver on behalf of the Executive Director. As part of the team, you will be the key organiser. This includes helping the Executive Director prioritise and deliver, but also aiding the rest of the team to coordinate all the varying activities the office delivers on their behalf. The working environment is fast paced, busy, happy, trusting, and high achieving. 
Experience/Skills Required:

This is a fast-paced office, and priorities can change quickly to appropriately address incidents, media attention and political steer. You’ll need to be proactive, able to adapt quickly, be willing to pick up the phone to your established networks and have an outcome-based approach.

Previous experience of being an executive assistant is essential (or demonstratable, similar transferable skills).

 Desirable skills include:
• Excellent customer service and communication skills (written and verbal), with the ability to adapt to different audiences.
• The ability to identify and solve problems, knowing when to draw in support, use initiative or work independently.
• Excellent organisational and prioritisation skills whilst working at pace.
• Ability to develop and maintain relationships with internal and external customers.
• Team player, delivering quality results alone and with others.
• Experience working with high level and sensitive information.
• Resilience, determination and ability to respond to changing situations.

Contact and Additional Information:

We welcome flexible working patterns for all our vacancies. We value diversity and actively encourage applicants from all backgrounds to apply.

The successful applicant can be based at any location, and we support hybrid working. Ideally, we would like the candidate to be able to come to 2 Marsham Street in London every now and then to meet and work with the team, but this is not essential. We also currently have small hubs in the East Midlands and Bristol areas. If you are based in the London office, you will be eligible for London weighting.

Interviews will be held around the middle of May.

Please contact [email protected] if you would like to discuss this role further.

Competence 1:
Focuses on Customers and Partners
Competence 1 Description:
Using the STAR method, please give an example which demonstrates how you balance the needs of all your customers to ensure that you provide them all with a timely service
Competence 2:
Communicates Effectively
Competence 2 Description:
Using the STAR method, please describe an example of how you have had to communicate effectively with a large number of stakeholders.
Competence 3:
Works in Teams
Competence 3 Description:
Using the STAR method, please describe a time when you have had to support others in a team. What was your role and how did it help achieve the outcome?
Competence 4:
Uses Initiative
Competence 4 Description:
Using the STAR method, please describe a time when you have had to use your initiative in order to successfully deliver an outcome.

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use.