At the Environment Agency (EA) we aspire for inclusivity to thrive in our workforce. We embrace equal opportunities and flexible work arrangements, ensuring everyone can contribute and succeed.  

We are looking for someone motivated to improve how the organisation responds to confidential, sensitive and complex concerns.  

You will help maintain and update the systems that support the EA policies owned by Professional Standards Team (PST), including the Code of Conduct, Declarations of Interest and Whistleblowing policies, monitoring and dealing with daily enquiries and reports. You will use learning from investigations to recommend policy improvements, which may lead to new policies, updated guidance or training. You will also monitor compliance with policy requirements, including Declarations of Interest and Gifts and Hospitality, respond to related enquiries from colleagues and represent PST on policy working and delivery groups 

As part of the PST, you will receive and triage reports about wrongdoing, including organisational whistleblowing, fraud, speak up matters, money laundering, insider threat and staff vetting. You will hold initial conversations with colleagues who may be upset or distressed, using clear communication, sound judgement and empathy to understand their concerns and explain next steps. Where concerns are investigated, you will liaise with investigators, monitor progress and keep reporters updated. You will also record concerns, maintain PST records on SharePoint and, when needed, carry out initial enquiries using EA systems and data to support triage decisions. 

Responding to incidents is a central part of what we do. You will be asked to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment, and full training will be available to support you with your incident role.  

PST is a small, specialist team with a broad organisational reach. We help the Environment Agency respond fairly and consistently to sensitive concerns, while supporting trust, accountability and high standards of conduct.  

The team works collaboratively with colleagues across Legal Services, HR and investigation functions, bringing together different expertise to manage complex issues and improve organisational learning. We also lead key policy areas that help colleagues understand the standards expected of them.

You'll need experience in a role linked to the team’s core functions such as HR, legal services or investigation, within the Environment Agency or similar public body. 

You'll need a good working knowledge of the ACAS Code of Practice and excellent communication skills. You must be able to translate complex matters into clear written reports, SharePoint updates and emails. Experience in using Microsoft applications is essential.  

The team routinely engages with colleagues and customers who are emotional or distressed. You will need excellent interpersonal skills, empathy and judgement to handle sensitive conversations with care and professionalism.  

Experience of reviewing or developing policy review and using organisational learning to make evidence-based recommendations would be advantageous as well as making recommendations for organisational learning. 

If invited to interview, you'll be required to declare any conflicts of interest. 

Successful candidates are required to pass Security Check “SC” vetting for this role. 

Base location is flexible. We use smart tools to stay connected and reduce travel. We work as a dispersed team and as a result there may be the requirement for occasional travel and overnight stays, typically in Bristol. 

We offer a fantastic benefits package including an attractive salary, flexible working, 25 days annual leave, and an award-winning Pension Fund. See the candidate pack and generic role for more details and how to apply.  

Any specific queries, please contact [email protected] 

Applications are anonymously assessed using your answers to the competency questions. 
 
Interviews are planned to be held via MS Teams on 9th and 10th September 2026. Open-source checks of applicants will also be completed before interview, including a check against the Police Barred List.