City/Town
Penrith, Preston
Region
North West
Vacancies
1
Salary Minimum
£29,751
Post Type
Permanent
Job ID
35222
Closing date
01 Nov 2026
Published date
11 Oct 2026
Grade
Staff Grade 3
Role type
Programme and Project Management
Post type
Full Time, Part Time, Part Time/Job Share, Part Time Term Time, Compressed Hours
Security check
Basic Check
Job description
We value a diverse workforce and welcome applications from all sections of the community wishing to join a workforce which embraces difference and welcomes everyone.
Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond arises Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment. Further information on incident response can be found within your candidate pack.
Ready to make a difference? We are looking for a Project Support Officer (PSO) to join our team delivering the Kendal Flood Risk Management Scheme .
The main role of a PSO is to provide support to the project team in the NW Hub. You will assisting Project Managers with administrative, financial, data or organisational tasks supporting the delivery of their workstreams. These are valued roles with a diverse range of work, giving you an in-depth insight into project management.
You’ll develop your interpersonal skills, building a network of relationships. You will learn how to apply environmental legislation, policy and guidance and will be fully immersed in a professional project management service. As you grow in confidence, we’ll support your ambitions too, helping you use the experience as a springboard for your career.
• Experience in using MS Office, particularly Outlook, Teams, Excel, Word and PowerPoint.
• Ability to prioritise workload and meeting deadlines, with relevant support.
• Experience in accurate data management, report writing and presenting relevant information to stakeholders.
• Efficient and adaptable communication skills, with a variety of audiences.
• Organisational and planning skills.
Desirable
• A Levels (or equivalent). Subjects that may be particularly advantageous include maths/statistics, geography, English, environmental studies, business studies, economics, and computer science.
• You should be positive, keen to help colleagues and take pride in your work.
• Experience or exposure of working in a project environment.
We are keen to explore transferrable skills if you are unsure whether this role is for you, please contact the hiring manager.
Benefits include generous pension provision and leave entitlement. Our flexible working supports a healthy work/life balance and offers numerous choices to accommodate the demands that personal commitments may present. Excellent training and learning opportunities are available, including personal and professional development
The role requires working in the Kendal Hub Office 2 days per week. Hybrid working is available and the remaining days can be split between working from home and our Area Offices. Additional travel to other offices might be required along with occasional overnight stays when necessary.
For further information please contact [email protected].
A driving licence is required
Please state your preferred office location (Penrith or Preston) when applying.
Interviews are anticipated to occur w/c: 30/11/2026
"When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.
CVs or other documents attached to your application will not be assessed for selection. "
"Question:
Give an example of when you have had to analyse and interpret data and present your findings to others"
"PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.
If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview."
"When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.
CVs or other documents attached to your application will not be assessed for selection. "
"Question:
Please tell us about a situation where you have used your communication skills to explain a complex issue to a group of people? "
PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.
"When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.
CVs or other documents attached to your application will not be assessed for selection. "
"Question:
Describe a time when you had to take responsibility for delivery of a key piece of work. How did you organise yourself to ensure it was completed to a satisfactory standard? What techniques did you use to make sure you completed the task? What challenges did you face?"
PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use.