City/Town
Peterborough, Spalding
Region
East Midlands
Vacancies
1
Salary Minimum
£29,751
Post Type
Permanent
Job ID
33526
Closing date
15 Mar 2026
Published date
02 Mar 2026
Grade
Staff Grade 3
Role type
Administration / Corporate Support
Security check
Basic Check
Job description
This is an exciting opportunity for anyone who would like to work as part of a national team and to directly contribute to measuring and monitoring the performance of our fleet.
You will work within a busy team that forms part of the Defra Group Fleet Services (DGFS) Fleet Hub, performing administrative and financial activities for both Environment Agency and Defra fleets, with a high level of customer service to both internal and external customers and partners.
The day to day work will vary, focusing on customer service and processes such as paying invoices, checking V5 log books received from the DVLA , managing purchase orders to updating our fleet management system and resolving data quality issues.
You will be expected to work with colleagues across the organisation and with external partners, so the ability to build and maintain a working network of contacts is essential and requires excellent communication and influencing skills.
Incident response is a key part of the role. You will hold an incident position and be available to support incident response or business continuity. This may attract additional payments, with full training and workplace adjustments provided.
You will have good knowledge and experience of resourcing and workload prioritisation. The ability and experience to build relationships with both internal and external partners is essential.
Your experience will demonstrate some of the following:
- the ability to work collaboratively;
- the ability to articulate solutions to problems in a simple, engaging way;
- organisational awareness and sensitivity which enables the delivery of a first class service;
- good judgment, problem solving and decision making skills;
- good planning skills, with the ability to handle multiple priorities and deliver to tight timescales;
-good communication skills.
-knowledge of power automate would be advantageous but not essential as well as experience of process improvement.
The role will be located in either the Peterborough or Spalding office . We use smart tools to stay connected but some travel/overnights may be required. Please read the Candidate Pack for information. Any queries, contact. Christine Raybould (Team Leader) on 020 8026 6325
We are committed to an inclusive workforce that reflects the communities we serve. The post is full time, though alternative working patterns may be considered.
Interviews are expected to take place in Peterborough or via a hybrid format in April 2026.
PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. Try to create a good structure so that your answer is clear – consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question. You can view the Environment Agency Capability Dictionary by searching online.
How do you balance the needs of your customers to ensure that you provide them all with both a timely and effective service?
Provide an example of where you have had to collate large amounts of data, how did you ensure it was accurate and appropriate for the audience? How was it stored?
What is your preferred communication method at work? How would you adapt this to suit your audience?
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Although the Environment Agency is a non-departmental public body sponsored by Defra, we subscribe to and align with the candidate guidance on the use of artificial intelligence found on the Civil Service Careers website. Please review for more information on appropriate and inappropriate use.