Incident Management
The Environment Agency is at the core of planning for, responding to and recovering from many emergencies in England as a Category 1 responder. We strive to keep people safe and minimise serious and lasting damage to the environment and the communities we serve.
Every year we receive over 100,000 reports of environmental incidents. Our incident response is wide ranging, and we respond to many different types of incidents affecting the natural environment, human health or property. We put emergency plans in place, we warn, inform, and advise the public, we work with other local responders to co-ordinate our response and we support the recovery from an emergency.
Dealing with emergencies is an integral part of what we do. There is a wide variety of incident roles from administration support through to practical on the scene response and management. You could be outside dealing with a pollution event, in the office supporting colleagues who are managing our response to floods, advising emergency services who are dealing with a waste fire, working from home to support our approach to business continuity or ensuring urgent work is completed while others respond to an incident. It is all important and a vital contribution to keeping communities safe and protecting life.
We want to enable our people to work flexibly and remotely and will ensure that you are able to deliver your incident role in a way that suits you and supports a healthy work life balance.
Many of us gain great personal satisfaction from our incident role, from knowing that we are doing something that matters and makes a difference to communities and the environment.
An incident role also provides opportunities to think and work differently, to work with colleagues from other parts of the organisation and to develop new skills such as working under pressure, communications and leadership.