We have an exciting opportunity to join our team, we are looking for motivated enthusiastic individuals who are passionate about the environment to work within our contact centre. Our teams currently work from a hybrid model which incorporates both home and office working. We are open 24/7 including bank holidays and take reports of environmental incidents like pollution and flooding by phone and email.

As an advisor you will take reports over the phone and enter the information into our National Incident Recording System plus a range of other activities. Over time you will be trained on categorising these reports and pass them through to the correct area team.

Such broad scope of work calls for diverse, multi-skilled teams. Together, we’ll promote sustainable growth, tackle climate change and secure a better future for everyone.

We have an exciting opportunity to join our team and we are looking for motivated enthusiastic individuals who are passionate about the environment to work within our contact centre. You will be working 37 hours per week across Monday – Friday on a fixed shift pattern.

You will engage with a wide range of customers taking inbound calls, but don’t worry if you lack experience in this area – it’s more important that you are able to provide an excellent customer experience.